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LATEST FROM OWS
Articles and Tips on Clinician Burnout and Workplace Wellbeing
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Bruce Cummings
Jul 24, 20243 min read
Increasing retention, decreasing burnout, and improving operational results: (re)building clinician-executive trust
Trust. It’s easy to describe, but increasingly difficult to find in hospitals and health systems. How did we get here?
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Bruce Cummings
May 7, 20244 min read
JAMA Open Network Piece On Clinician Burnout Misses The Bigger Target
Peer support teams are effective but will not end clinician burnout...
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Bruce Cummings
Apr 30, 20245 min read
Expecting NIOSH to Reveal the Secrets to Reducing Burnout in Healthcare?
So much anticipated, so little actionable guidance...
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Bruce Cummings
Apr 24, 20244 min read
Constructive Feedback to the California Nurses Association (CNA): Rethink Your Position or at Least Re-work Your Public Pronouncements Regarding Artificial Intelligence (AI)
The CNA would be wise to look the potential AI gift horses in the mouth, not reject it out of hand...
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Bruce Cummings
Apr 17, 20244 min read
The RN Shortage in the US: Another Truism That's Not, Well, True
To change the staffing results, change the conditions...
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Bruce Cummings
Apr 12, 20244 min read
Question: What Major National Healthcare Organization is Missing in Action on Clinician Burnout? Answer: The American Hospital Association
A venerable organization serves up up pablum instead of meaningful, actionable advice.
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Bruce Cummings
Apr 2, 20244 min read
The Case for Healthcare Executives to Embrace, Not Fear Physician-Nurse Allyship
Additional findings in support of hospital leadership teams doing well by doing good.
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Bruce Cummings
Mar 26, 20245 min read
Yet Another Data-Rich Case Study Highlighting the Nexus Between the Workplace and Health
McKinsey shows how employers doing good for their people results in both organizations and their people doing well.
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Bruce Cummings
Mar 21, 20245 min read
Is the Staffing Crisis Over in Healthcare? No, There's Still Time to Act.
But senior leaders need to reimagine and redesign the workplace. Now.
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Bruce Cummings
Mar 12, 20245 min read
Tackling and Taming the EHR Monster
Mercy Health delivers a textbook example of effective EHR remediation.
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Bruce Cummings
Mar 5, 20243 min read
Wait. What? AI Won’t Slay All The Dragons in Healthcare?
To realize breakthrough results for clinicians, AI must be met by changes in workplace culture, policies, and leadership practices.
35 views0 comments


Bruce Cummings
Feb 27, 20247 min read
Toward Organizational Wellbeing: A Clarion Call for Leading Hospitals, Health Systems, and Medical Group Practices Differently
Compelling new research from McKinsey explains why. We explain how...
119 views0 comments


Bruce Cummings
Feb 20, 20245 min read
Are Introverted Leaders More Likely to Remediate the Healthcare Workforce Crisis?
“Quiet people have the loudest minds” — Stephen Hawking
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Bruce Cummings
Feb 13, 20244 min read
A Comprehensive, Sustainable Approach to Resolving Hospitals’ and Group Practices’ Workforce Challenges
Change the work environment, reap the benefits.
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Bruce Cummings
Feb 7, 20242 min read
Exploding The Myth of Personal Resilience Programming as an Antidote to Clinician Burnout
A popular workplace trend not supported by evidence.
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Bruce Cummings
Jan 23, 20242 min read
A Prescription for Hospital Leaders: Emulate 8 Essential Qualities, Adopt “Quiet Management”, and Approach Front-line Clinicians With a New Perspective
A prescription for a lighter management touch and more effective leadership engagement with front-line clinicians.
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Bruce Cummings
Jan 9, 20243 min read
Word of the Day: “Shibboleth.” Or, What Do Eliminating SAT’s and Clinician Burnout Have in Common?
The trap of conventional wisdom...
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Bruce Cummings
Jan 2, 20243 min read
Note from Hospital Employees to Hospital Leaders: “It’s Not Me, It’s You.”
Note to leaders: if you want more front-line employee engagement and alignment, take a look at reducing the frequency of meetings.
35 views0 comments


Bruce Cummings
Dec 29, 20233 min read
A New York City Physician's Legacy is Realized in Massachusetts
A tribute to Dr. Lorna Breen and to the Dr. Lorna Breen Heroes Foundation...
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Bruce Cummings
Dec 13, 20233 min read
Word of the Year, “Riz”, Meet Healthcare Phenomenon of the Decade, “Labordemic”
Still more reasons for hospital leaders to think, act, and prioritize differently...
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